Frequently Asked Questions (FAQ)

01

What is Prague Apartments Group?

Prague Apartments Group is a hotel group founded in 2009 that offers high-standard accommodation in the center of Prague.

 

Our portfolio includes three accommodation facilities – Cathedral Prague Apartments, Royal Prague City Apartments, and Golden Prague Rooms – as well as Cathedral Café. 

We focus on unique design, fully equipped apartments, studios, and hotel rooms, with an emphasis on guest satisfaction and an emotional experience during their stay.

03

Where are your facilities located?

All our accommodations are located in the historic center of Prague, close to the main sights. You can find the exact addresses and maps on the pages of individual facilities or in the Contact section of our website.

04

How can I book accommodation?

Reservations can be made directly on our website using the reservation form. Select your arrival and departure dates, the number of guests, and the available options. 

05

What services do you provide?

In addition to accommodation, we offer services such as transfers, laundry, free Wi-Fi, and more.

At Cathedral Café, you can enjoy coffee and snacks in a pleasant setting.

06

What are the check-in and check-out times?

Standard check-in time is from 2 p.m. and check-out is by 10 a.m. If you need to arrive earlier or leave later, please let us know in advance – we will do our best to accommodate you.

07

Is parking available?

No, but our receptionists will recommend the best places to park. Parking is limited in the center of Prague, so please consider using public transportation.

08

Do you have Wi-Fi?

Yes, free high-speed Wi-Fi is available for all guests at all of our facilities.

09

Are pets allowed?

Yes, pets are allowed for an additional fee of CZK 250 or EUR 10 per night.

10

How to cancel or change a reservation?

Cancellation and change policies vary depending on the type of reservation – please check your reservation confirmation. 

11

Do you offer special promotions or discounts?

Yes, we have special offers. Follow our website, Facebook, or Instagram for the latest information.

12

How can we contact you?

You can contact us via the form on our website, by email, or by phone. See the Contact section for more details.

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